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CORONAVIRUS (COVID-19) RESOURCE CENTER Read More

CHI HEALTH BERGAN MERCY

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

Hospital Overall Rating:


CHI HEALTH BERGAN MERCY
State Average
National Average
Nurse Communication
Patients who reported that their nurses Always communicated well
74%
83%
79%
Patients who reported that their nurses Usually communicated well
22%
15%
16%
Patients who reported that their nurses Sometimes or Never communicated well
4%
2%
5%
Doctor Communication
Patients who reported that their doctors Always communicated well
71%
84%
79%
Patients who reported that their doctors Usually communicated well
23%
13%
16%
Patients who reported that their doctors Sometimes or Never communicated well
6%
3%
5%
Received help as soon as they wanted
Patients who reported that they Always received help as soon as they wanted
47%
74%
66%
Patients who reported that they Usually received help as soon as they wanted
38%
21%
24%
Patients who reported that they Sometimes or Never received help as soon as they wanted
15%
5%
10%
Staff Explained Medicine
Patients who reported that when receiving new medication the staff Always communicated what the medication was for
71%
78%
75%
Patients who reported that when receiving new medication the staff Usually communicated what the medication was for
17%
16%
15%
Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for
12%
6%
10%
Room & Bathroom Were Clean
Patients who reported that their room and bathroom were Always clean
58%
79%
72%
Patients who reported that their room and bathroom were Usually clean
24%
15%
18%
Patients who reported that their room and bathroom were Sometimes or Never clean
18%
6%
10%
Area Quiet at Night
Patients who reported that the area around their room was Always quiet at night
54%
69%
62%
Patients who reported that the area around their room was Usually quiet at night
35%
26%
28%
Patients who reported that the area around their room was Sometimes or Never quiet at night
11%
5%
10%
Given information about what to do during recovery
Patients who reported that YES, they were given information about what to do during their recovery at home
86%
87%
86%
Patients who reported that NO, they were not given information about what to do during their recovery at home
14%
13%
14%
Hospital Rating
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
62%
78%
71%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
27%
17%
20%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
11%
5%
9%
Would Patient Recommend Hospital
Patients who reported YES, they would definitely recommend the hospital
59%
76%
69%
Patients who reported NO, they would probably not or definitely not recommend the hospital
6%
3%
6%

Phone

  • 402-398-6060

Address

  • 7500 MERCY RD
    OMAHA, NE 68124